*No, we are not a giant online marketplace on the verge of world domination. Feel free to contact us before you order, and we will be happy to continually speak with you daily regarding.
Estimated shipping delivery times:
USA: 3-7 business days
Canada: 5-10 business days
World: 10-20 business days, however most EU nations 5-7 days.
Your order will be sent out on average within 3 days of ordering, though most within 2.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org, noting your order number. We'll see what can be done, and will do it.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at email@example.com and we'll let you know what your next steps are.
CONTACT US ANYTIME at firstname.lastname@example.org. We get lonely sometimes.